FAQ`s

ALL ABOUT OUR HIGH QUALITY ARTWORK

Q: Please describe your PAINTINGS ?

We have two different types of painting on offer, single panel and multi-panel, all of which are totally hand-painted. Every painting starts life as a blank canvas and is 100% created by hand using the finest German paints. As each painting is made from scratch, every one is totally unique and is a "one-off". You should always bear in mind that each painting is created through the artistic interpretation of our highly-skilled artists.  The colours may vary ever so slightly from the images you see on this site according to the brightness and colour setting of your computer screen, although this is unlikely to be noticeable.

The paintings are framed in the contemporary gallery style of canvas stretched around a warp-resistant wood stretcher frame and stapled on the reverse. The frame thickness is 20mm. Each painting comes ready to hang straight from the box

When your painting is ready we wrap it in multi-layer packaging which is specially designed for art. We ensure that it arrives at its destination in the condition it left our studios.

 

Q: Do you have a painting of....? Can I commission a painting ?

If you dont see the painting you want on our website then please contact us if you have a particular image in mind or want is to reproduce a photo - we can certainly do it for you and would be happy to give you a cost.

Q: Do you offer a discount for multiple purchases ?

If you would like to order more than three items from our website then we are happy to give you a bulk discount. Please let us know what items you would like to buy and we will give you a quote.

NB: All our canvases are artistic interpretations of cultural icons, musicians, bands and films that have shaped our lives and are not officially endorsed by any person or film portrayed.

QUESTIONS REGARDING PAYMENT

Q: What payment method do you accept for UK buyers ?

We accept the following payment methods:

PayPal

International bank transfer

 

QUESTIONS REGARDING SHIPPING

Q: When will I get my painting ?

All of our orders are "special orders". We do not stock any items, so when you place an order with us it must be created from scratch. In the case of handpainted art a huge amount of manual skill is involved and this takes time.  In addition to that, there is a drying and framing time involved to create the final painting.

We regret that we cannot be held liable for delays in shipping - in the rare event of a delay in shipping we will of course assist in you in any way we can. We cannot refund postage costs on the basis of delays caused by the courier. We simply promise that we will do everything in our power to get your painting to you without delay.

Q: Can you ship to my work address or to a friend, family member etc ?

We can only do this if you buy pay by bank transfer in advance. Whilst doing so you should state the actual delivery address and if using Paypal choose to use this address when making payment.  It is always best to ensure that that someone will be at the address you specify to receive the parcel.  Therefore, if you are out all week at work then we would advise having it sent to a friend or relatives house.  Its entirely up to you though.

Q: I realise shipping is free within the EU, but If I purchase more than painting would there be shipping costs in that case ?

Absolutely not. Shipping is FREE within the EU no matter how many items you order. If you live elsewhere you pay just the one shipping charge at flat rate, irrespective of the number of items you order.

Q: Can I collect the painting from your studios myself ?

Im afraid it is no longer possible for us to do this. By law we require a verified address when taking payment - this address is where the art will be sent.

Q: I live outside of the EU - will I have to pay import duty ?

All of our products are shipped from within the EU, so if you live within the European Union you do not need to pay import duty and you should not be charged for it.  For USA, Canadian and other international residents the chances of paying any import duty would be extremely remote, to say the least. In all cases, even if it becomes necessary, the duty payable would be a very low percentage of the item cost.

Have we addressed all your questions ?
If not then contact us
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